| Program / Initiative |
Details
|
Acura Lease Summit
- Review key metrics and current leading performance
- Review training elements with sales staff
- Assist in action planning toward improving lease penetration
|
Apr-Sep 2015
4 dealerships
3 visits each
|
Honda Leasing Assessment
- Review key metrics and current leading performance
- Review training elements with sales staff
- Assist in action planning toward improving lease penetration
|
Apr 2010
3 dealership
visits
|
Audi Q-Power Perfect Delivery
- Interview all stake-holders in every step of existing process
- Managers and employees of Sales, Service, Parts, Detail, Inventory
- Identify opportunities for improvement based on manufacturer's best practices
- Meet with management to review areas of opportunity and construct an Action Plan to pursue
the improvements
- Begin implementation of Action Plan
- Conduct wrap-up meeting to review progress of Action Plan, adjust plan as needed
- Work with field staff to ensure sustainment of initiative after initial dealership visit
has concluded
- Provide information and training on new initiatives and programs from the manufacturer
- Report progress of initiatives and consistent areas of difficulty back to the
manufacturer
- Conduct follow-up meeting with management to gauge progress and assist in moving problem
areas forward
|
Aug-Nov, 2008
10 dealerships
5 days each
|
Honda Making A Difference In-dealership Training
- Review key metrics with dealership management
- Assist in action planning toward improving measurables
- Provide input of known best practices and key Honda principles to assist in action
planning
|
2005-2009
177 dealership
visits
|
Acura Experience. Leadership In-dealership Training
- Review key metrics with dealership management
- Assist in action planning toward improving measurables
- Provide input of known best practices and key Honda principles to assist in action
planning
|
Feb-Apr, 2007
19 dealerships
|
